✨ The Role in One Sentence

BLING is looking for a User Success Officer to deliver high-quality support and ensure user satisfaction in Barcelona.

📋 What You'll Likely Do

• 40%: Deliver personalized support across multiple channels and resolve user issues.

• 30%: Provide accurate information about products and assist users in navigating the app and website.

• 30%: Document user interactions and feedback to improve processes and product offerings.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent written and verbal native French communication skills.

• High Priority: Proven customer support/user success experience.

• High Priority: Proficiency in using CRM/customer service software.

📈 How This Role Will Look on Your CV

• Delivered high-quality customer support in a fast-paced startup environment.