✨ The Role in One Sentence

everphone GmbH is seeking a Customer Service Employee to provide excellent support to customers via various channels in Berlin.

📋 What You'll Likely Do

• 40%: Handle customer inquiries via phone, email, and chat.

• 30%: Process customer requests, complaints, and claims.

• 30%: Collaborate with teams in accounting, logistics, and operations.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service, ideally in a digital environment.

• High Priority: Proficiency in digital tools and systems, especially G Suite and CRM/ticketing systems.

• High Priority: Excellent German and good English skills.

📈 How This Role Will Look on Your CV

• Provided customer service in a dynamic, service-oriented environment.