✨ The Role in One Sentence

Join CoCrafter as a Customer Success Manager to help clients maximize the potential of our innovative construction collaboration platform.

📋 What You'll Likely Do

• 30%: Serve as the main point of contact for clients post-onboarding, guiding them through implementation and active use.

• 30%: Understand client goals and challenges, demonstrating how CoCrafter delivers value.

• 20%: Analyze usage data to identify optimization opportunities and provide feedback to the product team.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in Customer Success/Account/Project Management or strong motivation and interpersonal skills.

• High Priority: Ability to understand client needs and communicate complex information clearly.

📈 How This Role Will Look on Your CV

• Developed scalable Customer Success processes, contributing to efficient growth and upselling opportunities.