✨ The Role in One Sentence

Planet A Foods is seeking a Customer Service Specialist to manage the entire customer order process and improve efficiency.

📋 What You'll Likely Do

• 40%: Take ownership of end-to-end customer order processes from confirmation to closure.

• 30%: Handle order-related issues including modifications, delays, and complaints.

• 30%: Respond to customer inquiries via phone, email, or chat.

🧑‍💻 Profiles Doing This Job

• High Priority: 3+ years of experience in a similar customer service role.

• High Priority: Proactive mindset and high level of personal accountability.

• High Priority: Excellent communication skills and a strong service mindset.

📈 How This Role Will Look on Your CV

• Managed customer order processes and improved operational efficiency in a fast-paced environment.