✨ The Role in One Sentence

MILES Mobility is looking for a Customer Care Agent to provide excellent customer service and resolve inquiries efficiently.

📋 What You'll Likely Do

• 60%: Handle customer inquiries via phone and email, providing solutions and support.

• 20%: Identify and resolve customer issues related to rentals, vehicles, and app functionalities.

• 20%: Document customer interactions and provide feedback to improve services.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent communication and problem-solving skills.

• High Priority: Fluency in German and English.

• High Priority: Experience with customer support software.

📈 How This Role Will Look on Your CV

• Provided high-quality customer support in a fast-paced environment.