Customer Success Manager

ocumeda

Innovating to Prevent Vision Loss

Innovating to Prevent Vision Loss

Munich

Chicago

• Mid-Level

• Remote

• Sales & Account Management

2025-07-12T00:02:36+00:00

2025-07-12T00:02:36+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Ocumeda is seeking a Customer Success Manager to support partner opticians and improve telemedical services.

📋 What You'll Likely Do
  • 35%: Train and support partner opticians in offering telemedical services.

  • 35%: Act as the main point of contact for partners and customers.

  • 30%: Develop and manage projects to ensure quality scales.

🧑‍💻 Profiles Doing This Job
  • High Priority: Optician or master optician with experience in ophthalmology.

  • High Priority: Experience in customer support or account management.

  • High Priority: Strong communication and networking skills.

📈 How This Role Will Look on Your CV
  • Successfully managed customer relationships and improved service quality in a telemedical setting.

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ocumeda

1-20

FTE

Innovating to Prevent Vision Loss

ocumeda is dedicated to developing innovative technologies aimed at preventing blindness and vision impairment. With a focus on health platforms, the company leverages advanced solutions to enhance visual health and accessibility for users.

Funding

€0.13M

HQ City

St. Gallen

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

10/2022

Stage

Growth

Team Growth

53%

YoY Website Traffic Growth

-56%

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