✨ The Role in One Sentence

cureVision GmbH is seeking a Customer Support/Customer Success Employee to handle customer inquiries and support the use of their AI-driven healthcare solutions.

📋 What You'll Likely Do

• 30%: Handle customer inquiries via email, phone, or chat.

• 30%: Provide support for problem-solving and technical questions.

• 20%: Document and track support cases in the ticketing system.

🧑‍💻 Profiles Doing This Job

• High Priority: Strong communication skills and customer-oriented approach.

• High Priority: Good knowledge of MS Office.

• High Priority: First experience in customer service or support is desirable.

📈 How This Role Will Look on Your CV

• Developed customer support skills in a dynamic startup environment.