Customer Onboarding Manager

JUPUS

Automating client onboarding for legal professionals from initial contact to complete case files.

Automating client onboarding for legal professionals from initial contact to complete case files.

Cologne

Chicago

• Mid-Level

• Hybrid

• Sales & Account Management

2025-07-15T00:02:12+00:00

2025-07-15T00:02:12+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

JUPUS is seeking a Customer Onboarding Manager to ensure new clients successfully adopt and utilize their legal tech solutions.

📋 What You'll Likely Do
  • 40%: Lead new customers through onboarding, from setup to optimal usage.

  • 30%: Ensure customers maximize the value of JUPUS through training and support.

  • 30%: Collaborate with product and support teams to integrate customer feedback into development.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in onboarding/customer success (2+ years).

  • High Priority: Startup mentality and customer focus.

  • High Priority: Strong communication skills and interest in legal tech.

📈 How This Role Will Look on Your CV
  • Led customer onboarding for a fast-growing legal tech company.

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JUPUS

21-100

FTE

Automating client onboarding for legal professionals from initial contact to complete case files.

JUPUS is a pioneering platform dedicated to streamlining the client onboarding process for lawyers. By automating tasks from the first interaction through to the completion of case files, JUPUS enhances efficiency and improves client experiences in the legal sector. Founded in 2022, the company is positioned within the legal technology industry, offering innovative solutions that cater to both business and consumer needs.

Funding

€1.9M

HQ City

Cologne

Revenue Model

B2B/B2C

Employee Count

21-100

Last Funding Round

05/2024

Stage

Growth

Team Growth

89%

YoY Website Traffic Growth

2946%

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