Customer Support

UnitPlus

Connecting payments and investments for seamless sustainable capital market engagement.

Connecting payments and investments for seamless sustainable capital market engagement.

Berlin

Chicago

• Entry-Level

• Hybrid

• Operations & Strategy

2025-08-15T00:01:23+00:00

2025-08-15T00:01:23+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

UnitPlus is seeking a Customer Support Specialist to support customers and contribute to product development.

📋 What You'll Likely Do
  • 40%: Support customers via various channels (ticket system, chat, phone, social media).

  • 30%: Contribute to product development based on customer feedback.

  • 30%: Expand support structure and automate support processes.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in customer service or communication.

  • High Priority: Technical understanding and hands-on mentality.

📈 How This Role Will Look on Your CV
  • Enhanced customer satisfaction and contributed to product improvements.

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UnitPlus

21-100

FTE

Connecting payments and investments for seamless sustainable capital market engagement.

UnitPlus is a fintech company focused on bridging the gap between payment systems and investment opportunities, aiming to create a frictionless experience for sustainable investing in capital markets. With a commitment to innovation, UnitPlus simplifies the investment process for both businesses and consumers.

Funding

€6.7M

HQ City

Berlin

Revenue Model

B2B/B2C

Employee Count

21-100

Last Funding Round

10/2024

Stage

Growth

Team Growth

9%

YoY Website Traffic Growth

60%

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