✨ The Role in One Sentence

Amperecloud is seeking a Customer Success Manager to build long-term relationships with clients and enable them to optimally use our product.

📋 What You'll Likely Do

• 30%: Build long-term partnerships with clients and conduct regular discussions to continuously increase their value creation.

• 30%: Analyze customer needs and proactively drive cross- and upselling opportunities.

• 20%: Act as an interface to product development and support with structured feedback and concrete customer recommendations.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed studies in a technical field such as computer science, information technology, engineering, or comparable.

• High Priority: More than 2 years of relevant experience in Customer Success, ideally in the area of software or hardware.

📈 How This Role Will Look on Your CV

• Built and maintained long-term partnerships with clients, driving value creation and product adoption.