✨ The Role in One Sentence

inne is seeking a Customer Success Agent to provide expertise and support to customers, creating delightful experiences and lasting relationships.

📋 What You'll Likely Do

• 40%: Act as the key point of contact for existing and potential customers, providing expertise and support.

• 30%: Create delightful experiences and develop lasting relationships with customers via various communication channels.

• 30%: Collaborate with other teams to improve customer support processes and understand customer needs.

🧑‍💻 Profiles Doing This Job

• High Priority: At least one year of experience in a customer-facing role.

• High Priority: Effective communication and active listening skills.

• High Priority: Native German and fluent English-speaking skills.

📈 How This Role Will Look on Your CV

• Provided customer support in a fast-growing startup environment focused on female health.