System Disruption Manager

Lead incident response and cross-functional coordination for system disruptions.

• •Waymo Operations is seeking a System Disruption Manager to lead cross-functional coordination during disruptions, ensuring rider safety, fleet resilience, and business performance.
• •This role is crucial for scaling Waymo's autonomous fleet and operations platform.
• •Key Responsibilities Lead as the Incident Commander during cross-functional disruptions.
• •Manage and prioritize escalations, ensuring stakeholder representation.
• •Develop cross-functional partnerships and communicate post-incident outcomes.
• •Drive continuous improvement through incident retrospectives and actionable follow-ups.
• •Deliver executive-level communications on active incidents and analyses.
• •Requirements 7+ years of direct experience in incident management, including Incident Commander roles.
• •Proven technical expertise and cross-functional leadership in complex operational environments.
• •Demonstrated ability to remain calm and decisive under pressure.