Senior Backend Engineer - AI Framework

Build the foundational platform for AI agents at Gong.

• •As a Senior Backend Engineer on Gong’s AI Framework team, you will build the foundational platform that enables the entire organization to design, evaluate, deploy, and operate AI agents at scale.
• •Key Responsibilities Designing and building Gong’s internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
• •Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
• •Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
• •Requirements 7+ years of backend engineering experience, with strong system design and platform-building expertise.
• •Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
• •High proficiency in Python for building production-grade AI frameworks and services.