About the role
Drive platform adoption and manage strategic client relationships for Legora.
- •You'll be the face of Legora for our most strategic clients post-sale
- •guiding them from onboarding through adoption, expansion, and renewal.
- •Key Responsibilities Own the relationship for all strategic, oftentimes global, clients headquartered in North America.
- •Identify, shape, and close commercial opportunities acting as the lead negotiator.
- •Lead onboarding and implementation with precision, establishing a strong foundation.
- •Drive platform adoption through structured enablement, value-based success planning.
- •Act as a strategic advisor to legal teams in partnership with Legal Engineering.
- •Requirements 10+ years of Customer Success, Account Management, Management Consulting or related experience.
- •A track record of driving customer engagement, retention, expansion, and satisfaction.
- •Experience owning a commercial number and taking full accountability for the renewal and expansion.