Scaled Customer Success Manager - UKI

Manage a large customer portfolio, driving adoption and expansion through consultations and outreach.

• •About Us: Notion helps you build beautiful tools for your life’s work.
• •In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work.
• •Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
• •In-person collaboration is essential to Notion's culture.
• •We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days.
• •Certain teams or positions may require additional in-office workdays.
• •About the Role: Manage a large portfolio of customers in EMEA.
• •Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.
• •Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.
• •Work cross functionally with sales partners to ensure strong adoption of Notion.