Lead contract execution for a critical national security customer at Scale AI.
•Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions.
•We are hiring a delivery lead to spearhead contract execution for a critical national security customer.
•Key Responsibilities Manage customer relationships from the executive to the end user Work alongside national security & intelligence community customers to scope agentic workflow use cases Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives Lead with a 'whatever-it-takes' mentality, proactively identifying customer needs and operator pain points to ensure customer success Oversee onboarding and successful implementation of customer accounts Requirements An active TS/SCI clearance with full-scope polygraph (FSP) 10+ years of work experience succeeding in stakeholder management or customer-facing role Familiarity with the U.S. intelligence community and national security apparatus as a user base A basic understanding of the ML operations process including processes underpinning GenAI data labeling, training, and test & evaluation A track record of structured, analytics-driven problem solving Excellent verbal and written communication skills High cross-functional influence and EQ Willingness to be onsite with a customer in vicinity of Columbia, MD 3+ days per week and able to travel at least 25% of the time (as needed)