Engagement Manager

Manage successful engagements for Gong's strategic accounts.

• •As an Engagement Manager on our Professional Services team, you will be responsible for all aspects of successful engagements for Gong prospects & customers across our most strategic accounts.
• •Key Responsibilities Lead all aspects of implementations for Enterprise Gong customers.
• •Manage multiple projects to schedule, meet milestones, forecast work according to project plans, and ensure deadlines are met.
• •Manage competing priorities effectively across multiple customers and SOW-based projects.
• •Conduct & coordinate meetings onsite and remotely according to the Gong Professional Services methodology standards.
• •Execute discovery workshops to map customer use cases to the Gong platform.
• •Requirements 6+ years of Project Management experience (time, cost, scope, risk management); PMP certification is a plus. 4+ years of professional consulting experience, preferably in Enterprise software.
• •Attention to detail and ability to prioritize and plan effectively.
• •Proven ability to influence change within customer organizations.
• •Excellent instincts and ability to interface at a senior level with ease.