Senior Services Solutions Manager

Manage complex customer engagements, ensuring SOWs deliver defined business value and impact.

• •Snowflake is seeking AI-native thinkers to redefine how work gets done.
• •The Senior Services Solutions Manager (SSM) will manage complex engagements, focusing on transitioning customers from purchasing "hours" to achieving "defined impact" and business value.
• •Key Responsibilities Act as a consultative challenger to protect project health and customer success.
• •Lead deep technical discovery and implement formal change management processes.
• •Own the accuracy of bookings forecasts and financial milestones in SFDC.
• •Translate complex business challenges into milestone-driven roadmaps aligned with customer use cases.
• •Requirements Minimum of 8 years of related experience with a Bachelor's degree; or 6 years with a Master's degree. 8-12 years of field sales or services delivery experience in Data Warehousing, BI, or Cloud fields.
• •Expert-level capability in Technical Discovery and Scoping.
• •Proven ability to exercise good judgment in complex environments.