Planning & Operations Associate

Support the global promotions team in campaign planning, execution, and issue resolution.

• •The Global Promotions team at Deliveroo aims to build lasting customer relationships by ensuring affordability and personalization across restaurants and grocers.
• •This role supports the creation and management of the global campaign calendar, ensuring smooth execution and resolving customer issues.
• •Key Responsibilities Support the management of the global promotions calendar, ensuring accurate planning, tracking, and communication.
• •Coordinate with local and central teams to gather campaign inputs, timelines, and requirements.
• •Assist in tracking, investigating, and resolving campaign-related customer incidents.
• •Maintain and improve operational documentation, including playbooks and workflows.
• •Requirements 1-3 years of experience in marketing operations, campaign execution, or project coordination.
• •Strong organizational and project management skills.
• •Experience working with cross-functional teams.
• •Familiarity with workflow management tools like Asana or Airtable.