About the role
Manage and grow a portfolio of restaurant partners, driving their success on the Wolt platform.
- •The Account Management team is at the heart of Wolt's restaurant business, building trusted partnerships with restaurants and helping them succeed on the platform.
- •This role focuses on owning a portfolio of restaurant partners across West Germany, combining strategic account planning with hands-on relationship management.
- •Key Responsibilities Own a portfolio of restaurant partners and build trusted relationships through regular, proactive communication.
- •Develop account plans and run business reviews with priority partners.
- •Analyse portfolio performance, operational quality and partner satisfaction to identify clear improvement actions.
- •Provide insight-led after-sales support that improves partner performance, revenue and long-term retention.
- •Act as the key link between restaurant partners and internal teams while sharing local market and competitor insights.
- •Requirements 2-3 years of experience in a client-facing commercial role such as Account Management, Sales, Customer Success or Marketing.
- •Strong commercial acumen and a consultative, strategic approach to prioritising and growing accounts.
- •Data-driven decision making, including experience with analytical dashboards such as Looker or Power BI and advanced Excel or Google Sheets skills.
Tech stack
LookerPower BIExcel