Senior Manager, Product Operations

Bridge product strategy and operations to ensure seamless customer experience.

• •Factor_ is seeking a dynamic Product Operations Leader to serve as the critical bridge between our Product Strategy and Operations/Supply chain teams.
• •In this role, you will be the driving force that ensures we deliver an exceptional, seamless experience to our customers week after week.
• •Key Responsibilities Serve as the strategic nexus between the Product team and cross-functional operations partners.
• •Tackle real-time operational hurdles by providing swift, decisive product guidance.
• •Harness data and advanced tooling—leveraging SQL, Tableau dashboards, and AI to analyze and drive comprehensive product insights.
• •Lead Post-Launch Review process gathering feedback and insights on how new product launches went.
• •Requirements Data-driven with a highly analytical mindset.
• •Comfortable pulling data in SQL, navigating Tableau dashboards, and Google Sheets.
• •Financially fluent, well-versed in business reporting, P&L management, and budgeting.
• •Highly collaborative and a critical thinker.