Mass Account Management Executive

Drive operational success for a large portfolio of restaurant partners at Wolt.

• •At Wolt, we are committed to making local life better
• •for our customers and our partners.
• •In Germany, our Mass Account Management (MAM) team supports thousands of restaurant partners nationwide.
• •We are looking for a Mass Account Management Executive to help us further develop the operational success of these partners on a large scale.
• •Key Responsibilities Steering and optimizing the operational health and performance of a large restaurant portfolio.
• •Monitoring and improving key KPIs such as availability, activity rate, rejection rate, and churn.
• •Conceiving and implementing initiatives to increase the usage of promotions, deals, and ads.
• •Ensuring high data quality and correct, reliable reporting.
• •Supporting campaign rollouts and scaling proven best practices across the entire portfolio.
• •Requirements 1-2 years of professional experience in operations, commercial, or support roles.