✨ The Role in One Sentence

1NCE is seeking a Service Manager to oversee customer-facing operational processes and service delivery for IoT solutions.

📋 What You'll Likely Do

• 30%: Manage service delivery operations and customer-facing operational processes.

• 30%: Define and optimize service processes following ITIL standards and AWS CAF.

• 40%: Monitor service levels and prepare reports for partners and key accounts.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience as a Service Manager with ITIL and/or AWS CAF knowledge.

• High Priority: Strong background in telecommunications or IT.

• High Priority: Excellent communication and analytical skills.

📈 How This Role Will Look on Your CV

• Managed service delivery for IoT solutions in a dynamic environment.