✨ The Role in One Sentence

MILES is seeking a Head of Operations to lead and scale the operational future of urban mobility, managing a large team and driving efficiency.

📋 What You'll Likely Do

• 40%: Lead and develop 5 Regional Leads and an Operations Management Team, overseeing 100-200+ employees and service providers.

• 30%: Manage daily operations of 15,000 vehicles across 12 German cities, including cleaning, relocation, and maintenance.

• 30%: Implement strategies to increase operational efficiency, optimize costs, and analyze KPIs for data-driven process improvements.

🧑‍💻 Profiles Doing This Job

• High Priority: Extensive experience in operations leadership with large teams and regional management structures.

• High Priority: Strong analytical skills with experience in operational metrics, forecasting, and process optimization.

• High Priority: Hands-on mentality with the ability to combine strategic perspective and operational details.

📈 How This Role Will Look on Your CV

• Led and scaled operations for a leading carsharing provider, achieving significant efficiency improvements and cost optimization.