✨ The Role in One Sentence

bunch is seeking a Key Account Manager to play a pivotal role in growing our business and revolutionising the private markets.

📋 What You'll Likely Do

• 40%: Drive Customer Experience as the main point of contact, liaising between Operations, Product, Sales, Legal & Finance teams.

• 30%: Build and maintain excellent relationships with our customers and gathering feedback through insightful retrospectives.

• 30%: Take ownership of customer satisfaction metrics including NPS, upsells, referrals, and escalations.

🧑‍💻 Profiles Doing This Job

• High Priority: 2+ years of professional experience, with 1-3 years in enterprise Account Management.

• High Priority: Excellent communication skills in English and, ideally, in Dutch (at C1 or C2 level).

• High Priority: Prior experience in managing relationships with enterprise-level customers with sophisticated and specialised requirements.

📈 How This Role Will Look on Your CV

• Managed key accounts in a fast-growing startup environment.