Customer Success Specialist

Vitas

Developing customizable phone assistants tailored to business needs without requiring technical expertise.

Developing customizable phone assistants tailored to business needs without requiring technical expertise.

Nuremberg

Chicago

• Mid-Level

• Hybrid

• Sales & Account Management

2025-07-23T00:01:37+00:00

2025-07-23T00:01:37+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

VITAS GmbH is seeking a Customer Success Specialist to support customer success lead, advise clients, and ensure product improvements.

📋 What You'll Likely Do
  • 30%: Support the Customer Success Lead in daily operations and advise clients.

  • 30%: Conduct online demo appointments and onboardings for potential clients.

  • 40%: Process support tickets and collaborate with the sales team and developers.

🧑‍💻 Profiles Doing This Job
  • High Priority: Completed commercial training or studies.

  • High Priority: Experience in customer support or sales is ideal.

  • High Priority: Excellent German and good English skills (C1).

📈 How This Role Will Look on Your CV
  • Supported customer success in a fast-growing tech company.

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Vitas

1-20

FTE

Developing customizable phone assistants tailored to business needs without requiring technical expertise.

Vitas is a pioneering company focused on creating intelligent phone assistants that can be personalized according to the unique requirements of businesses. Their solutions empower organizations to enhance communication and efficiency without the need for technical skills, leveraging advanced technologies like machine learning and natural language processing.

Funding

€3.6M

HQ City

Nuremberg

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

02/2024

Stage

Growth

Team Growth

-3%

YoY Website Traffic Growth

-46%

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