Claims Manager

Hepster

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

Rostock

Chicago

• Mid-Level

• Hybrid

• Finance/Legal & Compliance

2025-07-23T00:01:48+00:00

2025-07-23T00:01:48+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Join our team as a Claims Manager, handling animal insurance claims and ensuring customer satisfaction with efficiency and care.

📋 What You'll Likely Do
  • 40%: Independently process animal insurance claims, ensuring accuracy and completeness.

  • 30%: Communicate with customers and service providers, acting as a key liaison.

  • 30%: Review claims for plausibility and completeness, negotiating settlements with consideration of economic aspects.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in veterinary medicine or insurance claims processing.

  • High Priority: Strong communication and customer service skills.

  • High Priority: Proficiency in German.

📈 How This Role Will Look on Your CV
  • Managed animal insurance claims, demonstrating expertise in claims processing and customer relations.

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Hepster

1-20

FTE

An innovative embedded insurance platform enhancing customer experiences and cross-selling opportunities for businesses.

Hepster is a leading embedded insurance platform that empowers businesses to offer seamless insurance solutions, enhancing customer experience and unlocking new cross-selling potentials. Founded in 2016, Hepster serves various industries with a strong focus on fintech and sports, providing flexible, marketplace-based insurance products that cater to the needs of both B2B clients and their customers.

Funding

€26.2M

HQ City

Rostock

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

07/2023

Stage

Growth

Team Growth

10%

YoY Website Traffic Growth

-26%

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