✨ The Role in One Sentence

wealthpilot is seeking a Senior Customer Success Manager / Senior Account Manager to lead strategic accounts and ensure successful software utilization.

📋 What You'll Likely Do

• 40%: Independently manage strategic key accounts (private banks, large savings banks & cooperative banks, large asset managers).

• 30%: Ensure successful and sustainable software use through active customer development.

• 30%: Develop and implement individual growth strategies with customers.

🧑‍💻 Profiles Doing This Job

• High Priority: Several years of experience in Customer Success or Account Management, ideally in a B2B SaaS environment.

• High Priority: Experience in supporting banks, financial service providers or asset managers is an advantage.

📈 How This Role Will Look on Your CV

• Led strategic customer success initiatives in a fast-growing FinTech startup.