Customer Support
• Entry-Level
• Hybrid
• Operations & Strategy
Mark status as:
✨ The Role in One Sentence
Speekly is looking for a Working Student Customer Support to assist customers and content creators, ensuring their success with the platform.
📋 What You'll Likely Do
40%: Respond to inquiries from companies and content creators via CRM Hubspot and the platform.
30%: Assist customers and creators with any difficulties they may encounter while using Speekly.
30%: Mediate between parties if collaboration is not smooth and react proactively in critical situations.
🧑💻 Profiles Doing This Job
High Priority: Proactive and independent with a motivation to make a difference in a startup.
High Priority: Ability to resolve conflicts with empathy and understanding.
High Priority: Fluent in German and English.
📈 How This Role Will Look on Your CV
Supported customers and content creators in a fast-growing UGC platform.