Customer Support

Speekly

Premier UGC Platform in Europe | Empowering Brands with High-Impact Video Advertising

Premier UGC Platform in Europe | Empowering Brands with High-Impact Video Advertising

Cologne

Chicago

• Entry-Level

• Hybrid

• Operations & Strategy

2025-07-23T00:02:54+00:00

2025-07-23T00:02:54+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Speekly is looking for a Working Student Customer Support to assist customers and content creators, ensuring their success with the platform.

📋 What You'll Likely Do
  • 40%: Respond to inquiries from companies and content creators via CRM Hubspot and the platform.

  • 30%: Assist customers and creators with any difficulties they may encounter while using Speekly.

  • 30%: Mediate between parties if collaboration is not smooth and react proactively in critical situations.

🧑‍💻 Profiles Doing This Job
  • High Priority: Proactive and independent with a motivation to make a difference in a startup.

  • High Priority: Ability to resolve conflicts with empathy and understanding.

  • High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV
  • Supported customers and content creators in a fast-growing UGC platform.

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Speekly

1-20

FTE

Premier UGC Platform in Europe | Empowering Brands with High-Impact Video Advertising

Speekly is a leading user-generated content platform based in Europe, specializing in delivering high-performing video advertisements for brands. The company connects businesses with creators to generate authentic and engaging video content that drives consumer engagement and boosts brand visibility.

Funding

€1.3M

HQ City

Cologne

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

02/2024

Stage

Growth

Team Growth

37%

YoY Website Traffic Growth

-35%

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