✨ The Role in One Sentence

Apaleo is seeking a Customer Support Associate to assist customers, troubleshoot issues, and enhance the customer experience within the Apaleo API ecosystem.

📋 What You'll Likely Do

• 40%: Assist and empower customers by diagnosing and troubleshooting platform-related problems.

• 30%: Collaborate with cross-functional teams to tackle complex challenges and bring the API-first platform vision to life.

• 30%: Enhance documentation for self-service and maintain the Apaleo knowledge base.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent English and German skills (C1 level).

• High Priority: Team player with a growth mindset.

• Bonus: Experience in support, API, automation, or software.

📈 How This Role Will Look on Your CV

• Provided exceptional customer support in a fast-growing hospitality tech startup.