✨ The Role in One Sentence

roadsurfer is seeking a Junior Customer Care Manager to coordinate daily rental operations and ensure customer satisfaction in Freiburg.

📋 What You'll Likely Do

• 40%: Coordinate daily rental operations, including vehicle handovers and returns.

• 30%: Ensure customer satisfaction and a positive customer journey.

• 30%: Support the Station Manager in personnel planning and agent training.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed education with 1-2 years of experience in car rental or tourism.

• High Priority: Strong service and customer orientation with excellent communication skills.

• High Priority: Proficient in German and English, with a Class B driver's license.

📈 How This Role Will Look on Your CV

• Coordinated rental operations and enhanced customer satisfaction in a dynamic environment.