✨ The Role in One Sentence

Tandem is seeking an Operations Management Lead to scale, optimize, and manage critical operations, ensuring fast, reliable, and high-quality patient and provider interactions.

📋 What You'll Likely Do

• 30%: Own critical operational functions, including performance management and process improvement.

• 30%: Scale, manage, and mentor frontline operational teams while maintaining accountability for key outcomes.

• 40%: Partner with engineering to implement automation and AI-driven tools.

🧑‍💻 Profiles Doing This Job

• High Priority: 6+ years in analytical problem-solving and operational rigor.

• High Priority: Proven track record of building and managing high-performing teams.

• High Priority: Technical fluency and experience with complex data (SQL and low-code tools).

📈 How This Role Will Look on Your CV

• Led operational initiatives end-to-end, improving quality and efficiency.