Director Customer Success

Mediaire

Empowering insights for better healthcare decisions

Empowering insights for better healthcare decisions

Berlin

Munich

• Director

• Hybrid

• Sales & Account Management

2025-07-04T00:02:16+00:00

2025-07-04T00:02:16+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

mediaire is seeking an Interim Director of Customer Success to manage and strategically develop customer relationships, focusing on radiology chains in the German-speaking region.

📋 What You'll Likely Do
  • 30%: Manage the customer lifecycle in the DACH region, focusing on large radiology networks.

  • 30%: Build and expand strategic relationships with key partners in radiology.

  • 40%: Ensure seamless onboarding and high customer satisfaction with AI-powered MRI solutions.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in radiology and knowledge of MRI imaging and AI.

  • High Priority: Leadership experience in Customer Success or Key Account Management.

  • High Priority: Understanding of radiology practices' challenges in digitalization.

📈 How This Role Will Look on Your CV
  • Managed customer success for AI-based medical imaging solutions in the DACH region.

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Mediaire

201-500

FTE

Empowering insights for better healthcare decisions

Mediaire is a Berlin-based company focused on enhancing visibility in healthcare through innovative medical devices. Founded in 2018, the company aims to support healthcare professionals in making informed decisions by providing essential insights and data analytics.

Funding

€0.5M

HQ City

Berlin

Revenue Model

B2B

Employee Count

201-500

Last Funding Round

01/2021

Stage

Growth

Team Growth

46%

YoY Website Traffic Growth

57%

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