✨ The Role in One Sentence

Join filu as a Customer Service Representative in Düsseldorf, ensuring excellent customer experience at our veterinary practice.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact, warmly greeting clients and their pets.

• 30%: Manage administrative communication and coordinate appointments.

• 30%: Collaborate with veterinary staff to optimize patient management and improve processes.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service with strong digital tool proficiency.

• High Priority: Ideally, trained as a Veterinary Assistant (TFA), but not mandatory.

• High Priority: Fluent in German, with good English skills.

📈 How This Role Will Look on Your CV

• Enhanced customer experience in a modern veterinary practice.