✨ The Role in One Sentence

Tide is seeking a Senior Operations Manager to drive member-centric processes and strategic initiatives.

📋 What You'll Likely Do

• 30%: Analyse performance data to define key metrics and uncover root causes.

• 30%: Lead cross-functional projects ensuring alignment and execution.

• 40%: Design and evolve scalable, member-centric processes for growth.

🧑‍💻 Profiles Doing This Job

• High Priority: 6+ years' experience in a fast-paced environment with operational leadership.

• High Priority: Proficient in Excel, SQL, and Looker.

• High Priority: Strong communicator able to toggle between detailed problem-solving and strategic updates.

📈 How This Role Will Look on Your CV

• Led strategic operational initiatives in a high-growth environment.