✨ The Role in One Sentence

Speekly is seeking a Dutch-speaking Customer Success Manager to support Dutch clients and content creators, ensuring their success with the platform.

📋 What You'll Likely Do

• 40%: Support Dutch-speaking customers and content creators with platform-related questions and issues.

• 30%: Proactively contact new and existing high-potential clients to promote Speekly's services.

• 30%: Identify up-selling and cross-selling opportunities to ensure long-term customer satisfaction.

🧑‍💻 Profiles Doing This Job

• High Priority: Fluency in Dutch, German, and English.

• High Priority: Proactive and independent with a motivation to contribute to a startup.

• High Priority: Empathy and understanding to resolve conflicts effectively.

📈 How This Role Will Look on Your CV

• Managed customer success for a leading UGC platform in the Dutch market.