✨ The Role in One Sentence

filu is seeking a Service Employee to be the first point of contact at their new practice in Frankfurt, ensuring excellent customer experience for pet owners and their animals.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact, greeting clients and their pets with empathy and warmth.

• 30%: Manage administrative communication and coordinate appointments digitally and in person.

• 30%: Collaborate with veterinarians and TFAs to optimize patient management and support smooth workflows.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in service and confident use of digital tools.

• High Priority: Native-level German and fluent English skills.

• High Priority: Strong organizational skills and a proactive approach to process improvement.

📈 How This Role Will Look on Your CV

• Enhanced customer experience in a veterinary practice setting.