✨ The Role in One Sentence

As a Customer Care Manager, you will play a key role in supporting international customers by addressing their concerns and providing tailored solutions.

📋 What You'll Likely Do

• 40%: Serve as the primary point of contact for customers worldwide, ensuring a positive first impression.

• 30%: Process customer inquiries via phone or email, providing customized offers for required items.

• 30%: Document the entire inquiry and sales process in the CRM system.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service, ideally in mechanical engineering or electronics.

• High Priority: Strong communication and problem-solving skills.

• High Priority: Proficiency in English, both spoken and written.

📈 How This Role Will Look on Your CV

• Managed customer care operations, enhancing customer satisfaction and driving sales growth.