✨ The Role in One Sentence

Traceless Materials is seeking a Customer Service Manager to ensure customer satisfaction through effective communication and problem-solving.

📋 What You'll Likely Do

• 40%: Handle customer inquiries via phone, email, and contact form, providing quick and friendly solutions.

• 30%: Collaborate with sales, logistics, and quality assurance to ensure customers receive the best solutions.

• 30%: Document all contacts in the CRM system and participate in service process improvement projects.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service or sales.

• High Priority: Proficiency in MS Office, ERP, and CRM systems.

• High Priority: Strong customer and service orientation.

📈 How This Role Will Look on Your CV

• Managed customer communications and improved service processes in a sustainable materials company.