✨ The Role in One Sentence

Climedo is seeking a Customer Success Manager to support and develop customer relationships, ensuring customers unlock the full potential of the Climedo platform.

📋 What You'll Likely Do

• 30%: Build and maintain long-term customer relationships, serving as the main point of contact.

• 30%: Independently support and consult a fixed customer portfolio to ensure optimal use of the EDC platform.

• 20%: Conduct customer onboardings and trainings to ensure smooth project launch and execution.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer success, account management, or project management.

• High Priority: Excellent communication skills in German and English.

• High Priority: Completed studies in healthcare, technology, management, or a comparable field.

📈 How This Role Will Look on Your CV

• Managed customer relationships and ensured customer success in a dynamic startup environment.