✨ The Role in One Sentence

TradeLink is seeking a Customer Success Manager to manage customer relationships and ensure successful adoption of their logistics platform.

📋 What You'll Likely Do

• 40%: Manage a diverse set of customers to enhance their logistics processes.

• 30%: Build and maintain trusting relationships with new customers and key stakeholders.

• 30%: Identify opportunities for up-selling and cross-selling TradeLink services.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in a customer-facing role in the logistics industry.

• High Priority: Experience in fast-paced environments such as high-growth start-ups.

• High Priority: Strong analytical skills and self-organization.

📈 How This Role Will Look on Your CV

• Managed customer success in a fast-growing B2B SaaS logistics platform.