✨ The Role in One Sentence

42watt is looking for a Junior Manager Customer Success to maintain customer satisfaction and identify upselling opportunities.

📋 What You'll Likely Do

• 50%: Manage daily customer contact and ensure customer satisfaction.

• 30%: Identify potentials for upselling and cross-selling.

• 20%: Help solve customer problems and escalate issues to internal departments.

🧑‍💻 Profiles Doing This Job

• High Priority: First experience in customer service or a comparable position.

• High Priority: Excellent communication skills and enjoyment of customer contact.

• High Priority: Good technical understanding.

📈 How This Role Will Look on Your CV

• Managed customer relationships and improved customer satisfaction in the energy sector.