✨ The Role in One Sentence

roadsurfer is looking for a Junior Customer Care Manager to coordinate daily rental operations and ensure customer satisfaction in Mainz.

📋 What You'll Likely Do

• 40%: Coordinate daily rental operations, including vehicle handover and returns.

• 30%: Ensure customer satisfaction and a smooth customer journey.

• 30%: Support the Station Manager in personnel planning and team training.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed education with 2-3 years of experience in car rental or tourism.

• High Priority: Strong customer service orientation and communication skills.

• High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV

• Coordinated rental operations and improved customer satisfaction in a customer-facing role.