✨ The Role in One Sentence

Lead IT operations and ensure seamless, secure, and scalable IT experience for a global, hybrid workforce.

📋 What You'll Likely Do

• 25%: Lead and manage IT operations for in-office and remote teams, ensuring high-quality service delivery.

• 25%: Provide strategic direction and hands-on support for IT service management processes.

• 20%: Manage IT infrastructure and endpoint management systems, ensuring system availability and performance.

🧑‍💻 Profiles Doing This Job

• High Priority: Proven track record leading IT Operations across engineering, support, and site services.

• High Priority: Strong experience in implementing ITIL-based processes.

• High Priority: Hands-on expertise with modern IT tools including Microsoft Intune, Jamf, and Terraform.

📈 How This Role Will Look on Your CV

• Led IT operations for a global, hybrid workforce, ensuring seamless and secure IT services.