✨ The Role in One Sentence

Flowers is seeking a Customer Success Manager to ensure long-term successful customer relationships and drive customer satisfaction.

📋 What You'll Likely Do

• 40%: Act as the main point of contact for your own customer base and ensure long-term successful customer relationships.

• 30%: Conduct trainings and workshops for customers for successful use in the customer's everyday life.

• 30%: Intensify and strategically develop existing customer relationships to identify or develop possible upsell potential.

🧑‍💻 Profiles Doing This Job

• High Priority: Relevant work experience in Customer Success, (Key) Account Management or Project Management, preferably in the IT industry (SaaS).

• High Priority: Experience with CRM systems such as Hubspot.

📈 How This Role Will Look on Your CV

• Developed and maintained successful customer relationships in a fast-growing tech startup.