✨ The Role in One Sentence

We are looking for a strategic, data-driven, and commercially focused CRM Manager to lead and expand our customer engagement and retention efforts.

📋 What You'll Likely Do

• 40%: Own and optimize the Payments CRM program, with a strong focus on automation and personalization.

• 30%: Analyze campaign performance and customer behavior, reporting insights and recommendations to key stakeholders.

• 30%: Collaborate closely with product, content, BI, and other marketing teams to enhance the overall customer experience.

🧑‍💻 Profiles Doing This Job

• High Priority: 6+ years of expertise in CRM retention marketing.

• High Priority: Hands-on experience with CRM platforms.

• High Priority: Strong expertise in segmentation, targeting, and personalization.

📈 How This Role Will Look on Your CV

• Developed and delivered CRM strategies that have driven measurable business impact.