✨ The Role in One Sentence

HydroNeo is seeking a hands-on Second-Level Support & Service Engineer to strengthen their technical team in Bangkok, diving deep into technical issues and improving smart farming systems.

📋 What You'll Likely Do

• 30%: Investigate and replicate customer-reported errors to identify root causes and provide solutions.

• 25%: Develop scripts and tools to automate support processes and improve team efficiency.

• 25%: Conduct on-site farm visits for advanced troubleshooting and field trials of new hardware components.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in electrical engineering, electronics, or related fields.

• High Priority: Solid understanding of electrical installations and basic software knowledge.

• High Priority: Ability to explain technical topics in a clear, customer-friendly way.

📈 How This Role Will Look on Your CV

• Acted as a second-level technical expert in a fast-growing tech startup.