✨ The Role in One Sentence

Moss is seeking a Customer Success Manager to improve processes and maximize value for customers in the Dutch market.

📋 What You'll Likely Do

• 40%: Drive customer engagement by building relationships and understanding client goals.

• 30%: Upsell new business opportunities and optimize product features.

• 30%: Measure success using KPIs and provide data insights.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in a commercial customer-centric role, ideally in B2B.

• High Priority: Prior experience with upselling products and product features.

• High Priority: Fluent in both Dutch and English.

📈 How This Role Will Look on Your CV

• Improved customer processes and maximized value using innovative strategies.