✨ The Role in One Sentence

l1r1 technologies GmbH is looking for a Customer Success Manager to support new customers, develop customer retention strategies, and handle inquiries.

📋 What You'll Likely Do

• 30%: Support new customers during onboarding to ensure a smooth start.

• 30%: Contribute to developing and implementing strategies for customer retention and satisfaction.

• 40%: Process customer inquiries and feedback through various channels.

🧑‍💻 Profiles Doing This Job

• High Priority: Practical experience in a customer-oriented role.

• High Priority: Excellent communication skills in German and English.

• High Priority: Familiarity with modern communication tools and CRM systems.

📈 How This Role Will Look on Your CV

• Supported customer onboarding and retention in a SaaS company.