Client Success Manager

Climedo Health

Revolutionizing clinical data collection through secure and automated digital solutions.

Revolutionizing clinical data collection through secure and automated digital solutions.

Munich

Chicago

• Mid-Level

• On-Site

• Sales & Account Management

2025-08-15T00:01:27+00:00

2025-08-15T00:01:27+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Climedo is seeking a Client Success Manager to maximize customer success by supporting them to unlock the full potential of the Climedo platform.

📋 What You'll Likely Do
  • 40%: Build and maintain long-term customer relationships, serving as the main point of contact.

  • 30%: Independently support and advise a portfolio of clients (Pharma, CROs, MedTech) for optimal use of the EDC platform.

  • 30%: Monitor KPIs, identify risks, and derive measures to ensure study success.

🧑‍💻 Profiles Doing This Job
  • High Priority: Completed studies in healthcare, technology, management, or a comparable field.

  • High Priority: Experience in Customer Success, Account, or Project Management in Healthcare or Life Science.

  • High Priority: Strong communication skills in German and English.

📈 How This Role Will Look on Your CV
  • Developed and maintained strong customer relationships within the healthcare technology sector.

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Climedo Health

21-100

FTE

Revolutionizing clinical data collection through secure and automated digital solutions.

Climedo Health specializes in innovative digital solutions for the healthcare sector, offering tools such as EDC, ePRO, eCRF, and eSurvey. Their platform enables decentralized, automated, and secure collection of clinical data, leading to faster implementation, enhanced data quality, and improved patient engagement.

Funding

€6M

HQ City

Munich

Revenue Model

B2B

Employee Count

21-100

Last Funding Round

02/2022

Stage

Growth

Team Growth

4%

YoY Website Traffic Growth

-70%

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